1-Year Warranty

At Huralo, we take pride in the quality and design of our jewelry. To ensure your complete satisfaction, we offer a 1-year warranty on all products valued over $40.
Warranty Details
- The warranty covers manufacturing defects in materials and workmanship, such as premature wear of the metal, stone loss due to structural issues, or problems with the piece's finish.
- This warranty is valid for 1 year from the date of purchase.
What the Warranty Covers
- Material Defects: Issues related to sterling silver, gold plating, or gemstones.
- Manufacturing Defects: Construction flaws in the jewelry, such as weak soldering or faulty stone settings.
- Free Repairs: Defective items will be repaired free of charge during the warranty period. If a repair is not possible, a replacement with a similar item will be provided.
What the Warranty Does Not Cover
- Normal wear and tear: Scratches, tarnishing, loss of shine, or discoloration due to regular use of the jewelry.
- Damage caused by misuse: Improper handling, exposure to harsh chemicals, or damage caused by impacts or falls.
- Unauthorized alterations or repairs: The warranty will be void if the piece has been repaired or modified by third parties without Huralo’s authorization.
How to Use the Warranty
To make a warranty claim, follow these steps:
- Contact our customer service team via email or phone, providing your order number and a description of the issue.
- Shipping the product: If the warranty claim is approved, we will provide instructions for shipping the item to our facility for evaluation and repair.
Additional Conditions
- Shipping costs for warranty-covered repairs will be covered by Huralo.
- This warranty is only applicable to the original purchaser and is non-transferable.
If you have any questions about our warranty policy, feel free to contact us. At Huralo, we are committed to providing products that you can enjoy for many years.